评论等级美程回复：Dear Valued Guest,Thank you very much for your kind review and recommendation.I am delighted to know that you had a seamless and pleasant stay from check in to check out. It is especially rewarding to hear that our team made you feel welcomed with their friendly and professional service. I am also pleased that you enjoyed the clean and comfortable room, the city views, our central location, and the breakfast selection. Your positive comments mean a great deal to us and will be shared with the team.We truly appreciate your support and look forward to welcoming you back to EQ Kuala Lumpur on your next visit.Warm regards,Justin LeeGeneral Manager
评论等级美程回复：Dear Valued Guest,Thank you for sharing such generous feedback following your stay at EQ Kuala Lumpur. We are thrilled to hear that our team made your experience memorable from the moment you arrived, with thoughtful touches such as greeting you in Chinese and assisting with your luggage throughout your stay.It is wonderful to know that you enjoyed your room and the stunning view of the Petronas Twin Towers. Your kind words will be shared with the team, and I am certain they will be encouraged to continue delivering exceptional service to all our guests.We look forward to welcoming you back to EQ Kuala Lumpur for another unforgettable stay.Warm regardsJustin LeeGeneral Manager
评论等级美程回复：Dear Valued Guest,Thank you very much for your wonderful review. I am truly pleased to know that you had such an enjoyable stay with us. It is gratifying to hear that you found our hotel to be clean, comfortable, and excellent value for money. Since our renovation, we have remained committed to maintaining high standards, and your comments affirm our efforts.I am especially delighted that you enjoyed the views from our 51st floor bar. The Kuala Lumpur skyline, with the Petronas Towers just across from us, is indeed a spectacular sight. I am also glad you were able to relax and make full use of our facilities on the 29th floor.Thank you again for choosing to stay with us. We look forward to welcoming you back in the near future.Warm regards,Justin LeeGeneral Manager
评论等级美程回复：Dear Guest,We are concerned to read your comments and take this matter very seriously. Please accept our sincere apologies for the frustration you have experienced.We would appreciate the opportunity to review this thoroughly, particularly regarding the refund for your extended stay and the communication you received from our Front Desk team. Kindly contact us directly and provide your stay details along with any supporting information, so we may investigate and clarify the situation with the team as soon as possible.We are committed to resolving this matter fairly and transparently and look forward to assisting you.Warm regards,Justin LeeGeneral Manager
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评论等级美程回复：Our property is advertised as in the budget range, we supply basic bathroom ammenities. Rate increases are required when adding in all the extras. We have 16 allocated spaces. Guests can use the grassed area inside the fence allowing space for safe movement around other vehicles.
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评论等级美程回复：Dear Guest,Thank you for choosing to stay at Kew Green Hotel Wan Chai Hong Kong and for sharing your valuable feedback.Kew Green Hotel Wan Chai Hong Kong is located in the heart of Hong Kong's vibrant city center, just a 3-minute walk from Exit B2 of Wan Chai MTR Station (Island Line). Nearby are lively bar streets, the historic ""Ding Ding""trams, and a variety of restaurants. It's also close to famous landmarks such as Golden Bauhinia Square, Victoria Harbour, large shopping malls, the Hong Kong Arts Centre, and the Hong Kong Convention and Exhibition Centre.Thank you again for choosing Kew Green Hotel Wan Chai Hong Kong. We hope it will always be your first choice when traveling to Hong Kong.Best regards, Assistant Manager Guest Services Department
评论等级美程回复：亲爱的客人，您好呀！您的满分好评，点亮了我们的 一天～能让您住得舒服、出行方便，就是我们最大的快乐！悄悄告诉您，我们酒店还藏了不少小惊喜：前台有本地人才懂的美食口袋名单、房间里还有粤语原声频道，晚上窝着追剧超 chill 的～下次来玩，有什么需要尽管找我们！愿您在这儿，像回家一样放松自在。祝旅途一直快乐顺心，我们永远为您亮着一盏温暖的灯 。湾仔睿景酒店，等您再回来玩喔！
评论等级美程回复：尊敬的宾客：感谢您选择香港湾仔睿景酒店，并留下宝贵的评价。我们致力于为宾客提供周到细致的服务。得知您对酒店的整体体验感到满意，并认可我们便利的地理位置，我们深感荣幸。酒店毗邻湾仔港铁站，周边交通网络发达，无论是商务出行还是观光旅游，都能为您节省宝贵时间，轻松探索香港的繁华与魅力。再次感谢您选择香港湾仔睿景酒店，期待我们能成为您下次香港之行的首选。我们始终在此静候，与您的下一次相遇。此致，宾客服务部助理经理
评论等级美程回复：尊敬的宾客：您好！衷心感谢您选择入住香港湾仔睿景酒店，并拨冗给予我们真诚的反馈。我们始终致力于为宾客提供周到细致的服务。对于客房空调声音及毛毯异味的问题给您带来的不佳体验，我们深表歉意。我们已将您的反馈转达至工程部及房务部同事，并已安排相关检查与维护工作。再次感谢您的宝贵意见，这让我们有机会持续完善细节服务。同时，我们非常高兴您对酒店的服务、赠送的早餐以及便利的地理位置感到满意，您的肯定对我们来说是莫大的鼓励。再次感谢您选择香港湾仔睿景酒店，期待它能成为您下次香港之行的首选。我们始终在此静候，与您的下一次相遇！此致宾客服务部助理经理谨启
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