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点评会员:美程网住客 (情侣)
发表时间:2026-02-01 00:00
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本次入住出现了4个严重问题,不可接受。另外,该酒店疑似对携程订单或中国人不友善,请大家自行甄别。
1、预订的两间豪华套房,入住时前台某个土着女给的两间13层的普通房。
2、被我发现偷偷降级后,打电话给前台要求换成更高一级的景观房。房间是给换了,12和14层两间,但至今酒店未对该女前台行为官方致歉或让其本人致歉。图二图三明显能看出房间不一样,其实厕所也存在区别。
3、1403的洗衣机烘乾功能是坏的(图5),当初订这家而不是别的就是看中能使用洗衣机。且,没有洗衣液提供,这点甚至不如国内亚朵。
4、给的楼层是能给的最低楼层,不知道是针对携程还是针对华人。
本次行程我全住的五星,唯有该酒店给钱哦感觉远差于国内四星,其它都非常优秀。显然不是当地服务业水平问题而是酒店个例。
综上,不建议入住。
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点评会员:美程网住客 (Family)
发表时间:2026-02-01 00:00
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Well equipped room and lounge.
-Could add a more accessible bin and hand wash at the sink near cooking area.
-Could add a sign to inform that detergent was available upon request .
-Doors hinge needs to be checked. Hard to close and lock quietly.
- TV poor connection and limited selection.
Breakfast
-gd variety if you are on a one night stay.
-Omelette guy (6 & 7 Feb morning) was helpful and efficient but should be more hygienic. He was constantly touching his hair and neck at the station.
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点评会员:美程网住客 (Family)
发表时间:2026-01-01 00:00
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It was my first time staying here and I had an amazing experience. I was lucky enough to receive a free upgrade for my room and was even surprised with a free cake + room decorations as it was my birthday weekend. The staff were friendly, kind & the room was spacious and maintained in a great condition. Location was also great. I am already looking forward to my next stay here.
Thank you so much to the Pan Pacific KL Team.
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点评会员:美程网住客 (Couple)
发表时间:2026-01-01 00:00
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This is our 2nd time staying in Pan Pac Serviced Suites. We really loved this suite because of its very nice, comfy, beautifully designed n made rooms. This time we stayed in 1 bedroom suite. Previously, it was 2 bedroom suite.
Its one of the best suite room we ever stayed. Very good location. Opp Sungei Wang Plaza. Near Bt Bintang area.
Lots of shops n eateris.
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点评会员:美程网住客 (家庭旅游)
发表时间:2026-01-01 00:00
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住了4晚,房间很大,设施也齐全,有洗衣机,酒店位置也还不错,距离柏威年商场步行10分钟,早餐一般,没啥吃的,水果就三种,早餐服务生服务不错。
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